TAXI RATES

  • DROP RATE $2.50
  • NIGHT DROP RATE (7pm — 7am) $3.50
  • PER MILE RATE $2.35
  • TRAFFIC DELAY/WAIT TIME $24.00 per Hour
  • DOWNTOWN MINIMUM $5.00
  • NIGHT DOWNTOWN MINIMUM (7pm — 7am) $6.00
  • FUEL SURCHARGE Calculated on the meter price
  • CLEANING FEE UP to $200
  • AIRPORT (Origination trips from SAT)
    • MINIMUM FARE (7am – 7pm) $10.50
    • MINIMUM FARE (7pm – 7am) $11.50
    • PER TRIP FEE (added to meter) $1.25
  • *SPECIAL EVENT FEE $5.00 plus Meter
  • Special Event Fee may only be charged for pickups at:
    • AT&T Center
    • Alamodome
    • Freeman Coliseum
    • Toyota Field
    • Official Fiesta Events

Customers’ Rights

  • You have the right to a clean, safe and courteous ride.
  • You have the right to a SMOKE FREE environment. Neither drivers nor passengers may smoke in this vehicle.
  • You have the right to know the name of the driver, company and vehicle number of this vehicle.
  • You are required to pay the amount on the meter. Tips are optional. (minimum fees and *Special Event Fee may be added to the meter total)
  • You have the right to a RECEIPT.
  • Drivers are required to accept as payment: Cash, Major Credit Cards or Debit Cards.
  • A driver may not refuse a customer without suitable reason, which must be explained to you.
  • You have the right to the shortest, most economical and most direct route.
  • You have the right to request an alternate route.
  • You have the right to be assisted with your luggage or packages in and out of the vehicle.
  • You have the right to be transported with a Wheelchair, Service Animal, Pets in carriers, and / or Groceries.

COMPLIMENTS or COMPLAINTS 210-207-7378

S.A.P.D. GROUND TRANSPORTATION UNIT 442 Ninth St., San Antonio, TX 78215
Company:___________ Vehicle #:___________